Privacy & Cookie Policy

Our Commitment

Protecting Your Financial Data and Privacy

At Zenoxplus, we understand the importance of privacy and security, especially when it comes to your financial information. This policy outlines how we collect, use, and protect your data.

Information We Collect

We collect information that helps us provide our investment and trading services:

  • Personal identification information (name, email, phone number)
  • Financial information necessary for account setup and transactions
  • Technical data including IP address, browser type, and device information
  • Usage data about how you interact with our platform

How We Use Your Information

Your information helps us provide and improve our services:

  • To create and manage your trading account
  • To process transactions and provide investment services
  • To personalize your experience and provide relevant content
  • To communicate important updates about your account or our services
  • To comply with legal and regulatory requirements

Data Security

We implement robust security measures to protect your financial data:

  • Encryption of sensitive data during transmission and storage
  • Regular security audits and vulnerability assessments
  • Access controls limiting employee access to customer data
  • Secure data centers with physical and digital protections

Cookies and Tracking Technologies

We use cookies to enhance your experience on our platform:

  • Essential Cookies: Required for basic platform functionality
  • Performance Cookies: Help us understand how users interact with our platform
  • Functional Cookies: Remember your preferences and settings
  • Targeting Cookies: Used to deliver relevant advertisements

You can control cookie settings through your browser, though this may affect platform functionality.

Third-Party Sharing

We may share your information with trusted partners in these cases:

  • With financial institutions to process transactions
  • With regulatory bodies as required by law
  • With service providers who assist in platform operations
  • In case of business transfers, such as mergers or acquisitions

We never sell your personal information to third parties for marketing purposes.

Your Rights and Choices

You have control over your personal information:

  • Access and review the personal data we hold about you
  • Request corrections to inaccurate or incomplete information
  • Request deletion of your personal data in certain circumstances
  • Object to processing of your personal data
  • Withdraw consent where we rely on consent for processing

Policy Updates

We may update this Privacy & Cookie Policy periodically to reflect changes in our practices, services, or legal requirements. We will notify you of any material changes through our platform or via email. The "Last Updated" date at the bottom of this page indicates when the policy was last revised.

Contact Us

If you have questions about this Privacy & Cookie Policy or how we handle your information, please contact our Privacy Team:

Last Updated: October 15, 2023