Privacy & Cookie Policy
Our Commitment
Protecting Your Financial Data and Privacy
At Zenoxplus, we understand the importance of privacy and security, especially when it comes to your financial information. This policy outlines how we collect, use, and protect your data.
Information We Collect
We collect information that helps us provide our investment and trading services:
- Personal identification information (name, email, phone number)
- Financial information necessary for account setup and transactions
- Technical data including IP address, browser type, and device information
- Usage data about how you interact with our platform
How We Use Your Information
Your information helps us provide and improve our services:
- To create and manage your trading account
- To process transactions and provide investment services
- To personalize your experience and provide relevant content
- To communicate important updates about your account or our services
- To comply with legal and regulatory requirements
Data Security
We implement robust security measures to protect your financial data:
- Encryption of sensitive data during transmission and storage
- Regular security audits and vulnerability assessments
- Access controls limiting employee access to customer data
- Secure data centers with physical and digital protections
Cookies and Tracking Technologies
We use cookies to enhance your experience on our platform:
- Essential Cookies: Required for basic platform functionality
- Performance Cookies: Help us understand how users interact with our platform
- Functional Cookies: Remember your preferences and settings
- Targeting Cookies: Used to deliver relevant advertisements
You can control cookie settings through your browser, though this may affect platform functionality.
Third-Party Sharing
We may share your information with trusted partners in these cases:
- With financial institutions to process transactions
- With regulatory bodies as required by law
- With service providers who assist in platform operations
- In case of business transfers, such as mergers or acquisitions
We never sell your personal information to third parties for marketing purposes.
Your Rights and Choices
You have control over your personal information:
- Access and review the personal data we hold about you
- Request corrections to inaccurate or incomplete information
- Request deletion of your personal data in certain circumstances
- Object to processing of your personal data
- Withdraw consent where we rely on consent for processing
Policy Updates
We may update this Privacy & Cookie Policy periodically to reflect changes in our practices, services, or legal requirements. We will notify you of any material changes through our platform or via email. The "Last Updated" date at the bottom of this page indicates when the policy was last revised.
Contact Us
If you have questions about this Privacy & Cookie Policy or how we handle your information, please contact our Privacy Team:
Last Updated: October 15, 2023